Privacy Policy

I. Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

WTB Wagner Technik Berlin
Proprietor: Florian Wagner
Lübbenauer Straße 34A
15926 Luckau
Germany

Phone: +49 (0)3544 55894-30
Fax: +49 (0)3544 55894-35
Email: info@wagner-technik.eu

II. General Information on Data Processing

We process personal data only insofar as this is necessary to provide our website, respond to enquiries, take pre-contractual measures, perform contracts, comply with legal obligations or pursue legitimate interests.

Depending on the purpose of processing, the legal basis is in particular Article 6(1)(a), (b), (c) or (f) GDPR. Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.

Where we use service providers, they receive only the personal data required to perform the relevant service.

III. Access to Our Website and Server Log Files

When you access our website, your browser automatically transmits information to the server on which our website is hosted. This may include in particular:

the page accessed, date and time of access, amount of data transferred, referring page, browser used, operating system and IP address.

Processing is carried out to provide our website securely and reliably and to detect and prevent technical faults and misuse. The legal basis is Article 6(1)(f) GDPR.

The data is deleted when it is no longer required for these purposes. Longer storage may take place where necessary to investigate security incidents or to establish, exercise or defend legal claims.

IV. Contact and Enquiries

If you contact us by email, telephone, contact form or another means, we process the data you provide in order to handle your enquiry.

This may include your name, contact details, time of contact, the content of your enquiry and any documents you provide.

Where your enquiry relates to an existing or prospective contractual relationship, processing is based on Article 6(1)(b) GDPR. In other cases, processing is based on Article 6(1)(f) GDPR and our legitimate interest in responding to enquiries.

The data will be deleted once the enquiry has been completed, unless statutory retention obligations or other legal grounds require or permit further storage.

V. Customer Accounts and Orders

If you create a customer account or place an order, we process the data required for registration and performance of the contract.

This includes in particular your name, company, billing and delivery address, contact details, order information and details of the selected payment and shipping method.

Processing is based on Article 6(1)(b) GDPR for pre-contractual measures and performance of the contract concluded with you.

Where statutory retention obligations apply, further processing is based on Article 6(1)(c) GDPR.

VI. Payment Processing

Depending on the payment method selected during checkout, the data required to process the payment is transmitted to the relevant payment service provider.

If you choose PayPal, the data required to process the payment is transmitted to PayPal. Further processing by PayPal is subject to PayPal's own privacy policy.

For credit card payments or other electronic payment methods, processing is carried out by the payment service provider shown during checkout. Only the information required for the respective payment is transmitted.

The legal basis for this processing is Article 6(1)(b) GDPR.

VII. Shipping and Delivery

To deliver your order, we transmit the data required for delivery to the parcel service, freight forwarder or other transport provider commissioned with the shipment.

This includes in particular your name and delivery address and, where required for delivery, additional contact details.

Processing is based on Article 6(1)(b) GDPR for performance of the purchase contract.

VIII. Newsletter

If you subscribe to our newsletter, we process your email address and any additional information you provide voluntarily in order to send you the newsletter.

Registration takes place using a double opt-in procedure. After registering, you will receive an email asking you to confirm your subscription.

The legal basis is your consent pursuant to Article 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future or unsubscribe from the newsletter.

IX. Cookies and Consent Management

Our website uses cookies and similar technologies. Some of these are technically necessary in order to provide essential website functions. These may include the shopping cart, login, language settings and storage of your privacy preferences.

Cookies or similar technologies that are not technically necessary are used only after you have given your consent through our consent management system.

You may change or withdraw your consent at any time with effect for the future through the settings of our consent management system.

The storage of or access to technically necessary information is governed by Section 25(2) TDDDG. Where consent is required, processing takes place in accordance with Section 25(1) TDDDG in conjunction with Article 6(1)(a) GDPR.

X. Google Analytics

If you have given your consent through our consent management system, we use Google Analytics 4 on our website, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyse the use of our website. This may include information about pages viewed, session duration, approximate location, device used, browser, operating system, interactions with our website and technical information.

Google Analytics is activated on our website only after you have given your consent. Processing takes place on the basis of your consent pursuant to Article 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG.

According to Google, IP addresses of users in the European Union are not logged or stored. The IP address is used only briefly to derive approximate location information and is then discarded.

In connection with Google Analytics, personal data may also be processed by other companies within the Google group and transferred to third countries, in particular the United States.

Google states that transfers to the United States are based, among other mechanisms, on the EU-U.S. Data Privacy Framework and, where required, on Standard Contractual Clauses approved by the European Commission.

The retention period for user-level and event-level data depends on the retention setting configured in our Google Analytics property.

You may change or withdraw your consent at any time with effect for the future through the settings of our consent management system.

Further information on Google's processing of personal data can be found in Google's privacy information.

XI. Advertising by Post

Where we use postal contact details obtained in the context of an existing customer relationship for our own advertising, processing is based on Article 6(1)(f) GDPR and our legitimate interest in direct marketing.

You may object to the use of your personal data for this purpose at any time.

XII. Establishment and Defence of Legal Claims

Where necessary, we process personal data for the establishment, exercise or defence of legal claims.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the protection and enforcement of our legal interests.

Where necessary, data may be transmitted to lawyers, debt collection service providers, courts or competent authorities.

XIII. Storage Period

We retain personal data only for as long as necessary for the respective processing purpose or for as long as statutory retention obligations apply.

Depending on the type of commercial or tax-related document, statutory retention periods may in particular be six, eight or ten years.

Once the purpose of processing no longer applies and statutory retention periods have expired, the relevant personal data will be deleted unless another legal basis permits or requires continued storage.

XIV. Your Rights

Subject to the applicable statutory requirements, you have in particular the following rights:

right of access under Article 15 GDPR,
right to rectification under Article 16 GDPR,
right to erasure under Article 17 GDPR,
right to restriction of processing under Article 18 GDPR,
right to data portability under Article 20 GDPR,
right to object under Article 21 GDPR, and
right to withdraw consent under Article 7(3) GDPR.

To exercise your rights, you may contact us at any time using the contact details provided above.

XV. Right to Object

Where we process personal data on the basis of Article 6(1)(f) GDPR, you have the right to object to such processing at any time on grounds relating to your particular situation.

Where personal data is processed for direct marketing purposes, you may object to such processing at any time.

XVI. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

The supervisory authority generally responsible for companies established in Brandenburg is:

Brandenburg Commissioner for Data Protection and Access to Information
Stahnsdorfer Damm 77
14532 Kleinmachnow
Germany

XVII. Provision of Personal Data

Certain personal data is required in order to process enquiries, create a customer account or process an order.

In principle, you are not obliged to provide us with personal data. However, without the information required for the respective purpose, we may be unable to process your enquiry, create a customer account or perform a contract with you.